executive team

As Founder and CEO of Arch Systems, Ms. Ehsan is an esteemed figure in the realm of federal IT projects, boasting an extensive track record of spearheading digital transformation efforts. Her tenure includes over 50 high-impact initiatives, where she has consistently introduced innovations, efficiencies, and cost-savings that redefine the landscape of government operations. Her expertise as an Enterprise Architect has led to marked process enhancements across numerous federal programs. Arch is a Prime on several large contracting vehicles from the size of $5 million -25 billion.

Ms. Ehsan’s creation, the iHCD product, stands as a testament to her forward-thinking approach, embodying the core principles of the United States Digital Services (USDS) and embracing GSA 18F’s comprehensive phases and methods. This patented Human-Centered Design platform uniquely addresses the need for a seamlessly integrated experience in design methodology.

Her leadership and innovative spirit have garnered prestigious accolades, including the SMART CEO Brava Award for Women Leaders and 3 Innovation Awards on federal Prime Contracts from the G2XChange Forum. A WOSB Alliance Member, Ms. Ehsan is dedicated to advancing opportunities for women-owned small businesses in the technology sector.

With an impressive academic portfolio that includes a Bachelor’s in Information Technology, a Master’s in Computer Systems Management, and a Master’s Certificate in Information Assurance, Ms. Ehsan is also in the process of earning a Doctorate in Business Administration and Technology Entrepreneurship. Her educational endeavors highlight her unwavering dedication to pushing the boundaries of technology and management within the federal landscape.

Ells is a seasoned leader with over a decade of experience driving transformative AI and machine learning initiatives in both the public health and private healthcare sectors. With a passion for people-first leadership and a track record as an AI accelerator, Ells has delivered scalable, high-impact solutions at organizations including the CDC and leading healthcare enterprises. His work integrates agentic workflows, data-driven storytelling, and enterprise-level ML to catalyze innovation, improve outcomes, and empower cross-functional teams. Ells is recognized for bridging technical excellence with human-centered design to shape the future of intelligent healthcare systems.

Dr. Prentice S. Norman serves as the Vice President of Enterprise Solutions Architecture at Arch Systems, where he plays a critical role in shaping strategic IT initiatives and driving innovation across the organization. A United States veteran and senior IT leader with over 20 years of experience, Dr. Norman excels in cybersecurity, enterprise architecture, and leading large-scale IT transformations. Armed with certifications such as CISSP, CEH, and ITIL V3, he brings a proven ability to design secure, scalable systems and implement innovative solutions across multi-billion-dollar federal portfolios.r. Norman, one of the lead authors of “ATO as Code,” has been pivotal in advancing automated security compliance within the DevSecOps pipeline. His leadership in promoting the Open Security Controls Assessment Language (OSCAL) across the federal government has helped shape and drive the automation of ATO processes, enhanced interoperability, and strengthened cybersecurity resilience.

Dr. Norman has successfully led initiatives in cloud migrations, Zero Trust frameworks, and advanced cybersecurity operations, earning recognition for reducing organizational risks and improving compliance. As a trusted advisor to federal leadership, he provides strategic insights on emerging technologies and cybersecurity resilience. His ability to blend technical precision with executive strategy ensures Arch Systems delivers cutting-edge solutions that drive growth and operational excellence.

Michael Reinhold CISO and Growth Partner Michael Reinhold is the Chief Information Security Officer (CISO) and Growth Partner at Arch Systems. With over 25 years of experience in business solutions, cybersecurity, information technology, and healthcare operations, Michael is a proven leader in crafting secure, scalable solutions that seamlessly integrate IT strategies with complex business challenges. His extensive certifications, including CISSP, CCSP, CEH, and Dark Web Analyst, highlight his deep technical acumen and commitment to staying at the forefront of cybersecurity innovation.

Michael’s 15-year tenure at the Centers for Medicare and Medicaid Services (CMS) underscores his profound impact on the healthcare sector. As a senior leader, he safeguarded critical infrastructure and sensitive healthcare data while addressing intricate operational and regulatory challenges. His contributions to the Centers for Clinical Standards and Quality (CCSQ) and the Centers for Medicare and Medicaid Innovation (CMMI) were transformative, driving IT-business alignment and managing portfolios exceeding $1 billion to advance healthcare quality, payment reform, SDOH and innovation. Working within the U.S. healthcare system—an industry accounting for nearly 20% of the nation’s GDP—has equipped Michael with the unique ability to drive business objectives even in the most complex and high-stakes environments.

Beyond CMS, Michael has tackled some of the most pressing IT and security challenges faced by federal agencies, including the Transportation Security Administration (TSA), Indian Health Service (IHS), Centers for Disease Control and Prevention (CDC), and the Department of Health and Human Services (DHHS). His ability to navigate the intersection of cybersecurity, regulatory compliance, and healthcare operations has consistently delivered innovative solutions that address evolving risks and operational needs.

Michael’s comprehensive expertise, spanning both public and private sectors, positions him as a trusted advisor adept at solving complex problems. His strategic vision and hands-on leadership continue to drive impactful outcomes in safeguarding sensitive data, optimizing healthcare delivery, and enabling organizations to achieve their business objectives in an ever-changing landscape.