CMS Eastern Region Site Verification Inspector Portal

Operational guidelines and resources for authorized inspectors conducting CMS Eastern Region site verification visits on behalf of Arch Systems LLC.

  • Remote scheduling with local site visits
  • Independent contractor opportunity
  • Get paid per completed inspection

SVS Program

What is the SVS Program

SVS is a structured site inspection program that helps verify that facilities, locations, or services meet required standards through consistent documentation and on site verification.

Why the role matters

Site Inspectors help ensure that inspections are completed consistently, accurately, and on time. Your reports support quality assurance, compliance, and operational decision making.

What Site Inspectors do

  • Travel to assigned locations in your area
  • Complete inspection checklists using a digital workflow
  • Capture required photos and supporting documentation
  • Submit findings and notes clearly and professionally
  • Follow program standards for accuracy and timeliness

What you are not responsible for

  • You are not expected to make final compliance decisions
  • You are not expected to provide legal conclusions
  • You are not expected to perform repairs or corrective work

Tools you will use

  • Mobile phone or tablet
  • Inspection checklist and reporting tool
  • Email and scheduling coordination

Documentation & Evidence Collection

  • Inspection standards and process
  • How to complete inspection steps correctly
  • How to document findings clearly
  • Safety expectations and professionalism

Site Inspection Application Form

    Please confirm to continue

    Are you willing to work as a 1099 independent contractor?


    Can you travel locally to assigned sites?


    Do you have a smartphone with internet access?


    Can you submit reports within 24 hours?


    Are you a CRI employee or CRI contractor?


    Role Fit

    Is this full time employment?

    No. This is typically a project based independent contractor inspection role. Work volume can vary.

    Do I need prior inspection experience?

    Not always. Strong attention to detail, reliability, and ability to follow a checklist matter most. Relevant experience is a plus.

    Do I need a vehicle?

    Yes. You must be able to travel locally to assigned locations.

    Do I need my own equipment?

    Yes. You will need a smartphone and internet access to complete inspection tasks.

    Scheduling and Workload

    How often will I receive inspections?

    It depends on program needs and your availability. Some inspectors receive recurring assignments. Others work as needed.

    When are inspections performed?

    Most inspections occur during standard business hours, but some may occur evenings or weekends depending on site requirements.

    Can I accept or decline assignments?

    Yes, in most cases. Availability and responsiveness are important.

    Process and Expectations

    What does an inspection involve?

    You will follow a step by step checklist, document findings, and upload required photos and notes.

    How long does an inspection take?

    Typical inspections range from 30 minutes to 2 hours depending on the site and inspection type.

    How fast do I need to submit the report?

    Most reports should be submitted same day or within 24 hours unless otherwise stated.

    Pay and Onboarding

    How do I get paid?

    Inspectors are generally paid per completed inspection. Payment timelines and details will be provided during onboarding.

    Is training paid?

    State this clearly based on your policy. If unsure, use: “Training requirements and compensation details will be shared during onboarding.”

    What is the selection process?

    Application review, screening call, verification of qualifications, then onboarding and training.

    SVS Program

    What is the SVS Program

    SVS is a structured site inspection program that helps verify that facilities, locations, or services meet required standards through consistent documentation and on site verification.

    Why the role matters

    Site Inspectors help ensure that inspections are completed consistently, accurately, and on time. Your reports support quality assurance, compliance, and operational decision making.

    What Site Inspectors do

    • Travel to assigned locations in your area
    • Complete inspection checklists using a digital workflow
    • Capture required photos and supporting documentation
    • Submit findings and notes clearly and professionally
    • Follow program standards for accuracy and timeliness

    What you are not responsible for

    • You are not expected to make final compliance decisions
    • You are not expected to provide legal conclusions
    • You are not expected to perform repairs or corrective work

    Tools you will use

    • Mobile phone or tablet
    • Inspection checklist and reporting tool
    • Email and scheduling coordination

    Documentation & Evidence Collection

    • Inspection standards and process
    • How to complete inspection steps correctly
    • How to document findings clearly
    • Safety expectations and professionalism

    Site Inspection Application Form

      Please confirm to continue

      Are you willing to work as a 1099 independent contractor?


      Can you travel locally to assigned sites?


      Do you have a smartphone with internet access?


      Can you submit reports within 24 hours?


      Are you a CRI employee or CRI contractor?


      Role Fit

      Is this full time employment?

      No. This is typically a project based independent contractor inspection role. Work volume can vary.

      Do I need prior inspection experience?

      Not always. Strong attention to detail, reliability, and ability to follow a checklist matter most. Relevant experience is a plus.

      Do I need a vehicle?

      Yes. You must be able to travel locally to assigned locations.

      Do I need my own equipment?

      Yes. You will need a smartphone and internet access to complete inspection tasks.

      Scheduling and Workload

      How often will I receive inspections?

      It depends on program needs and your availability. Some inspectors receive recurring assignments. Others work as needed.

      When are inspections performed?

      Most inspections occur during standard business hours, but some may occur evenings or weekends depending on site requirements.

      Can I accept or decline assignments?

      Yes, in most cases. Availability and responsiveness are important.

      Process and Expectations

      What does an inspection involve?

      You will follow a step by step checklist, document findings, and upload required photos and notes.

      How long does an inspection take?

      Typical inspections range from 30 minutes to 2 hours depending on the site and inspection type.

      How fast do I need to submit the report?

      Most reports should be submitted same day or within 24 hours unless otherwise stated.

      Pay and Onboarding

      How do I get paid?

      Inspectors are generally paid per completed inspection. Payment timelines and details will be provided during onboarding.

      Is training paid?

      State this clearly based on your policy. If unsure, use: “Training requirements and compensation details will be shared during onboarding.”

      What is the selection process?

      Application review, screening call, verification of qualifications, then onboarding and training.

      Urgent Issues

      For safety concerns, threats, or critical incidents:

      Support & Escalation

      Operational Support

      For access issues, documentation questions, reporting system issues, or assignment clarification:

      Inspector Support Email:

      [email protected]

      Inspector Support Line:

      +1(301)381-0406

      +1(301)479-5129